Mekong Cruise Specialists

AmaWaterways Payments & Refunds

Deposit and Final Payment

To reserve an Ama WATERWAYS tour, a deposit of $400 per person is required at time of booking. Final payment is due no later than 90 days prior to departure; non-payment may result in the reservation being cancelled.

Deposit Amount Final Payment Due Date
$400 per person 90 days prior to sailing

Cancellation and Refunds

In the unfortunate event that you cannot travel and you need to cancel, please notify Mekong WATERWAYS in writing. No cancellation can be taken without written notification. Cancellations are effective from the date of receipt of the written notification. If Mekong WATERWAYS has already issued final documentation that includes air tickets, the unused air tickets must be returned to Mekong WATERWAYS before they can be cancelled. Please note that any name change/substitution of passenger is treated as a cancellation and any/all applicable cancellation charges will be applied.

Days Prior to Departure Cancellation Charge
More than 121 days prior to departure Deposit
120-90 days prior to departure 15% of tour cost
89-60 days prior to departure 35% of tour cost
59-30 days prior to departure 50% of tour cost
29-7 days prior to departure 80% of tour cost
6 days prior to departure No refund

Cancellation charges listed above also applies towards port charges, upgrades and transfers. Additional fees will apply for any air tickets already issued. No refunds will be made for insurance premiums, or unused portions of the cruise/tour once travel arrangements have commenced. If after returning from the cruise you wish to inquire about any cruise services provided, please ensure that all correspondence relating to those services is received by Mekong WATERWAYS within 60 days after the cruise completion.

Mekong WATERWAYS reserves the right to cancel, change, postpone, any departure date and itinerary. In the event of a complete cancellation by Mekong WATERWAYS, it will issue a full refund of monies paid to Mekong WATERWAYS for the cruise/tour.

Timetables and rates are subject to change, and exceptions may apply for holiday departures; please confirm payment and cancellation policies with your Vacations To Go travel counselor at time of booking. Deposit, payment and cancellation terms may differ for group bookings.

Purchase of travel insurance may reduce or eliminate the cancellation and interruption fees outlined above. For more information please call your Vacations To Go travel counselor.

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